Whether your audience favors desktop or mobile, we test multi/cross-platform and device compatibility to identify whether your Intercom chatbot works correctly everywhere.
Automated answers are great for self-service but you need to go an extra mile and ensure your Intercom chatbots provide resolution your audience is looking for. We test automated answers, bot languages, time zones, brand/product customization and more.
With Intercom, you can send all sorts of transactional messages and we test them all – including their triggers and outcomes:
We test your interactive product guides to identify whether new users can see all the support steps you designed.