Intercom chatbot testing

Are you using Intercom to power your sales, marketing or customer support? A robust digital tool, Intercom can be challenging to set up and test for busy marketers and business owners. Enter UberQA.

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Why Intercom chatbot testing is easier with UberQA

We test across all devices

Whether your audience favors desktop or mobile, we test multi/cross-platform and device compatibility to identify whether your Intercom chatbot works correctly everywhere.

We test Intercom’s automated answers

Automated answers are great for self-service but you need to go an extra mile and ensure your Intercom chatbots provide resolution your audience is looking for. We test automated answers, bot languages, time zones, brand/product customization and more.

We test your Intercom help center functionality

Does your Intercom chatbot provide Knowledge Base answers to your audience’s most repetitive questions?
If you've chosen to customize content to different audiences (e.g., users and visitors), does each audience see the right content?
Can people get live support if they don’t find answers in your Knowledge Base? Are the right team members getting assigned and notified? Is a new contact automatically synced back to your CRM?

“UberQA has been instrumental in ensuring that our websites are always performing at their best. From catching content problems to responsiveness issues, the testers on UberQA give timely feedback and suggestions for improvements. If you’re not using UberQA today, you’re missing out on great quality that is checked every day.”

“UberQA testers know their stuff and they get the job done, every time. They run recurring tests on my key digital assets and I can rest assured that my expectations are always met.
The service couldn’t be more affordable and business-friendly, too. Sign up with them and you’ll never have to worry about quality again.”

"UberQA puts us first. Their diligence and commitment to proactively spot any issues and bugs got my attention from day one. Communication is great and I thoroughly enjoy the swift and responsive manner in which they work. They’re now an irreplaceable partner and I appreciate the fact that UberQA testers have helped my company grow and improve."